Last updated: July 16, 2019
- Welcome to Supergenia
Thank you for using Supergenia (“Supergenia”, “we”, “us”, “our”). These Terms and Conditions (“Terms”) are applicable to website (supergenia.com) and software/mobile applications (‘apps’), all owned and operated by Supergenia and from or in connection with which you are accessing this document. We refer to such website and apps in this agreement as the “Supergenia Service” or “Service”. The Supergenia mobile application is referred to as the “App”. By using the Services or accessing any content or material that is made available by Supergenia or its users through the Service you understand and agree to accept and adhere to the following terms and conditions as stated herein.
Please read the Agreements carefully as they contain important information about Supergenia Services provided to you and any fees and charges applicable to the Services. You acknowledge that you have read and understood the Agreements, accept these Agreements, and agree to be bound by them. If you don’t agree with (or cannot comply with) the Agreements, then you may not use the Supergenia Service or consume any Resources.
You promise that your registration information, payment details (if you have signed up for a Paid Subscription, conf. section 4.2) and any other information that you submit to us are true, accurate, and complete, and you agree to keep it that way at all times. If you have provided incorrect or inaccurate information, you should return to the log-in screen or correct such information in your account settings. You promise that no other person shall be allowed to use or access your account, or in any other way make use of the rights conferred to you pursuant to the agreements.
- Responsible use and conduct
By visiting our Services and accessing the information, resources, services, products, and tools we provide for you, either directly or indirectly (hereafter referred to as ‘Resources’), you agree to use these Resources only for the purposes intended as permitted by (a) these Terms, (b) our Acceptable Use Policy and (c) applicable laws, regulations and generally accepted online practices or guidelines (“Acceptable Use”). The current Acceptable Use Policy is available here: https://supergenia.com/terms/. We reserve the right to change the Acceptable Use Policy at any time without notice.
You understand and agree that in the event of a violation of the Acceptable Use we may immediate terminate or suspend your Supergenia account.
- Changes to the Agreements
We reserve the right to change these Terms from time to time without notice. You acknowledge and agree that it is your responsibility to review the Terms periodically to familiarize yourself with any modifications. In the event of material changes to the Terms, we will notify you at least 30 days before these new Terms apply to you, by issuing notice accessible through your use of the Services or by email to your registered email account. Please therefore make sure you read any such notice carefully. Your continued use of the Services after such modifications will constitute acknowledgment and agreement of the modified Terms. If you do not wish to continue using the Service under the new version of the Terms, you may terminate the Agreements by contacting us at firstname.lastname@example.org.
- Supergenia Service plans
Supergenia provides a social platform, which democratizes talent management for kids. Through this platform parents track and promote kid achievements and talents as well as connect with industry and individuals. Supergenia Services are available for free or as a paid service in accordance with the following.
The Supergenia Services that may be accessed subject to payment are currently referred to as “Paid Subscriptions”. You can learn more about Paid Subscriptions and the different service plans that we offer you to sign up for by visiting https://supergenia.com/pricing/ (the “Service Plans”). You agree to abide by the terms and restrictions applicable to the Service Plan that you have signed up for.
We reserve the right to change or withdraw features, specifications, services and content of a Service Plan at any time, without notice to you. Please note that the content and features of a Service Plan may vary based on when you signed up and whether you have signed up through our website or via the App. The Supergenia Services offered via the App may only contain a limited version of the web based services.
You can manage your Supergenia user account here: https://create.Supergenia.account/. If you have purchased a Paid Subscription through a distribution platform such as Google Play or Apple App Store, you must manage your account through such platforms.
4.1. Supergenia Basic
If you have signed up for our free Service, a limited version of our Supergenia Services is provided to you free-of-charge, for as long as you use the Services for non-commercial purposes only, in accordance with the limitations of use set out in these Terms. The Service Plan that does not require payment is currently referred to as the “Supergenia Basic”. YOU MAY NOT USE SUPERGENIA Basic FOR COMMERCIAL PURPOSES. HENCE, IF YOU INTEND TO USE SUPERGENIA SERVICES FOR PROFESSIONAL PURPOSES, INCLUDING BUT NOT LIMITED TO IN CONJUNCTION WITH OR AS PART OF A PAID SERVICE OR PRODUCT, FOR THE PURPOSE OF MARKETING YOUR OWN OR SOMEONE ELSE’S PRODUCTS OR SERVICES OR OTHERWISE IN CONJUNCTION WITH A COMMERCIAL EVENT SUCH AS A CONCERT, GAME SHOW OR BROADCASTED EVENT, YOU MUST SIGN UP FOR A PAID SUBSCRIPTION OR ENTER INTO A SEPARATE AGREEMENT WITH SUPERGENIA.
4.2. Paid Subscriptions
Supergenia offers various Service Plans for use of the Supergenia Services in schools, businesses and non-profit organizations. Some Service Plans require payment before you can access them and certain areas of use are only permitted if you have signed up for a Paid Subscription or entered into a separate agreement with Supergenia. If you have signed up for Paid Subscriptions, you may get access to features that are not available through Supergenia Basic and you may use the Services for commercial purposes, only if and to the extent such commercial use is permitted under the selected Service Plan. You can learn more about Paid Subscriptions and the different Service Plans by visiting https://supergenia.com/pricing/.
4.3. Pre-paid offers
If you have received a code or other offer provided or sold by or on behalf of Supergenia for access to a Paid Subscription (“Code”), separate terms and conditions presented to you along with the Code may also apply to your access to the Service and you agree to comply with any such terms and conditions.
We may, at our own sole discretion, offer trials of Paid Subscriptions for a specified period without payment or at a discounted rate (a “Trial”). We reserve the right to revoke the Trial and put your account on hold in the event that we determine that you are not eligible.
For some Trials, we’ll require you to provide your payment details to start the Trial. We will charge you on a recurring basis for the selected subscription fee at the end of the Trial using the payment details you have provided us, unless you cancel your subscription prior to the end of the Trial.
You have provided your payment details in conjunction with the Trial and you accept that we charge you using such payment details. If you do not want this charge, you must cancel your Paid Subscriptions through your Supergenia account’s settings or terminate your Supergenia account before the end of the Trial. If you do not want to continue to be charged on a recurring monthly or annual basis (as the case may be, depending on your Service Plan), you must cancel the applicable paid subscription through your Supergenia account’s subscription page or terminate your Supergenia account before the end of the recurring monthly period. Paid Subscriptions cannot be terminated before the end of the period for which you have already paid, and except as expressly provided in these terms, Supergenia will not refund any fees that you have already paid.
- Payments, cancellations, upgrades
5.1. Payments and cancellations
If you have signed up for Supergenia Basic or if you cancel your Paid Subscription during the Trial, Supergenia will never charge you any fees for your use of the Supergenia Service.
Paid Subscriptions can be purchased directly from Supergenia in the App or on our web site, or through a separate agreement with Supergenia.
If you have signed up for a Paid Subscription for a monthly subscription fee, you will be charged for one month’s subscription fee in advance upon expiry of any Trial. The Paid Subscription and the payment to Supergenia will automatically renew at the end of the monthly subscription period, unless you cancel your Paid Subscription through your subscription page before the end of the current monthly subscription period.
If you have signed up for a Paid Subscription which gives you access to the Supergenia Service for a specific time period (“Pre-Paid Period”), you will be charged for the Pre-Paid Period in advance upon expiry of any Trial. The Paid Subscription and the payment to Supergenia will automatically renew at the end of the Pre-paid Period unless you cancel your Paid Subscription through your subscription page before the end of the Pre-paid Period.
If you cancel your Paid Subscription, the cancellation will take effect on the day after the last day of the current subscription period, after which you will be downgraded to Supergenia Basic. We will not refund any subscription fees already paid to us.
Supergenia may change the price for the Paid Subscriptions from time to time, and will communicate any price changes to you in advance and, if applicable, how to accept those changes. Price changes for Paid Subscriptions will take effect at the start of the next subscription period following the date of the price change. As permitted by local law, you accept the new price by continuing to use the Supergenia Service after the price change takes effect. If you do not agree with the price changes, you have the right to reject the change by unsubscribing from the Paid Subscription prior to the price change going into effect, in which case you will be downgraded to Supergenia Basic.
We do not provide any refunds if the price for a Paid Subscription drops, or if we offer subsequent promotional pricing or change the content or features of a Service Plan. Paid Subscriptions purchased through other platforms are subject to the refund policies of those platforms. Supergenia can not be held responsible for these platforms’ policies.
5.2. Upgrades and downgrades
You may at any time upgrade or downgrade your Paid Subscription to a different Service Plan:
Paid Subscriptions – monthly:
- If you have downgraded your monthly Paid Subscription to a lower Service Plan, such downgrade will take effect on the day after the last day of the current subscription period.
- If you have upgraded your monthly Paid Subscription to a higher Service Plan, such upgrade will take effect immediately subject to payment of the upgrade fee.
Paid Subscriptions – Pre-paid Period:
- If you have downgraded your Paid Subscription to a lower Service Plan during the Pre-paid Period, such downgrade will take effect on the date of renewal (i.e. the day after the last day of the Pre-paid Period).
- If you have upgraded your Paid Subscription to a higher Service Plan during the Pre-paid Period, such upgrade will take effect immediately subject to payment of the upgrade fee and you will automatically enter into a new Pre-paid Period with the same duration as the preceding Pre-paid Period.
Prices listed may not include sales or value added tax and applicable tax may be calculated and added at the time you complete a transaction and, depending on where you have purchased your Paid Subscription, such tax may not be visible to you until you receive a receipt for your purchase. In certain jurisdictions, local laws require that prices include all applicable taxes, in which case this will be indicated at the time of the transaction.
- Third Party Applications
The Supergenia Service is integrated with third party applications, websites, and services (“Third Party Applications”) to make available content, products, and/or services to you. These Third Party Applications may have their own terms and conditions of use and privacy policies and your use of these Third Party Applications will be governed by and subject to such terms and conditions and privacy policies. You understand and agree that Supergenia does not endorse and is not responsible or liable for the behavior, features, or content of any Third Party Application or for any transaction you may enter into with the provider of any such Third Party Applications.
- User-Generated Content
The Supergenia Service is based on user content and relies on users contributing content to the Service, including without limitation quizzes, pictures, video, text, messages, information, user feedback and any other content (“User Content”). You hereby grant to Supergenia a perpetual (or, for as long as permitted under applicable law), non-exclusive, transferable, royalty-free, irrevocable, fully paid, universal license to commercialize, use, reproduce, make available to the public (e.g. perform or display), publish, translate, modify, create derivative works from, and distribute any of your User Content you have made available to the public in connection with the Service through any medium, whether alone or in combination with other content or materials, in any manner and by any means, method or technology, whether now known or hereafter created. Aside from the rights specifically granted herein, you retain ownership of all rights, including intellectual property rights, in the User Content. Where applicable and permitted under applicable law, you also agree to waive any “moral rights” (or the equivalent under applicable law) such as your right to be identified as the author of any User Content, including Feedback, and your right to object to derogatory treatment of such User Content.
You promise that, with respect to any User Content you post on Supergenia, (1) you have all rights necessary to upload such User Content to the Supergenia Service and to grant the above license to Supergenia, and (2) such User Content, or its use by Supergenia as contemplated by the Agreements, does not violate the Agreements, applicable law, or the intellectual property (including without limitation copyright), publicity, personality, or other rights of others or imply any affiliation with or endorsement of you or your User Content by Supergenia or any rights holder without express written consent from such individual or entity.
Supergenia may review, monitor, edit or remove User Content in our sole discretion, but is under no obligation to do so. In all cases, Supergenia reserves the right to remove or disable access to any User Content for any or no reason, including but not limited to, User Content that, in Supergenia’s sole discretion, violates the Agreements. Supergenia may take these actions without prior notification to you or any third party. Removal or disabling of access to User Content shall be at our sole discretion, and we do not promise to remove or disable access to any specific User Content.
You are solely responsible for all User Content that have published on Supergenia. Supergenia does not endorse the correctness of the User Content or any opinion contained in any User Content. You will, to the greatest possible extent permissible under applicable law, indemnify and hold Supergenia and its licensors harmless from and against any third party claim asserting that the User Content violates any third party rights or applicable laws, regulations or legal requirements anywhere in the world, including any loss, costs and expenses arising out of such third party claim.
- DMCA and User Content reporting
The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that material available in the Service infringes your copyright, you (or your agent) may send to Supergenia a written notice by mail or e-mail, requesting that Supergenia removes such material or blocks access to it. If you believe in good faith that someone has wrongly filed a notice of copyright infringement against you, the DMCA permits you to send to Supergenia a counter-notice. Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA. See http://www.copyright.gov/ for details. Notices and counter-notices must be sent in writing to email@example.com. We suggest that you consult your legal advisor before filing a DMCA notice or counter-notice. Please note that Supergenia may, in appropriate circumstances, terminate or suspend users and accountholders who are repeat infringers.
Notwithstanding the foregoing, Supergenia may in its sole discretion take such actions as it deems fit in order to protect the intellectual property rights of any intellectual property owner, including but not limited to removing User Content.
If you establish a Supergenia account on behalf of a company, organization, entity, or brand (an “Organization”, and such account an “Organization Account”), the terms “you” and “your”, as used throughout the Agreements, apply to both you and the Organization, as applicable.
If you open an Organization Account, you represent and warrant that you are authorized to grant all permissions provided in the Agreements and to bind the Organization to the Agreements.
- Account security
As creator of your Supergenia account you have access and control over the Supergenia account and the devices that are used to access the Service. To maintain control over the account and to prevent anyone from accessing the account, you should maintain control over the devices that are used to access the Service and not reveal the password nor any payment details associated with your account to anyone. You are responsible for updating and maintaining the accuracy of the information you provide to us relating to your account. You are also responsible for preventing unauthorized access and use of your account by any other than you. We can terminate your account or place your account on hold in order to protect you, Supergenia or our partners from conducting or attempting to conduct identity theft or other fraudulent activity.
- Term and termination
The Agreements will continue to apply to you until terminated by either you or Supergenia. You may terminate the Agreements at any time. Supergenia may terminate the Agreements or suspend your access to the Supergenia Service at any time, including in the event of your actual or suspected unauthorized use of the Supergenia Service and/or Resources, or non-compliance with the Agreements. If you or Supergenia terminate the Agreements, or if Supergenia suspends your access to the Supergenia Service, you agree that Supergenia shall have no liability or responsibility to you and Supergenia will not refund any amounts that you have already paid, to the fullest extent permitted under applicable law.
You hereby acknowledge and agree that the perpetual license granted to Supergenia by you in relation to User Content will continue after expiry or termination of any of the Agreements for any reason.
Sections 2, 7, 11, 12, 13 and 14 and all other sections of the Agreements that, either explicitly or by their nature, must remain in effect even after termination of the Agreements, shall survive termination.
- Warranty and disclaimer
Although Supergenia will endeavor to provide the Supergenia Service in the best possible way without interruptions, you understand and agree that the Supergenia Service is provided “as is” and “as available”, without any express or implied warranty, condition or assurance of any kind. This means that we do not represent or warrant to you that:
- the use of the Supergenia Service and the Resources will meet your needs or requirements.
- the use of the Supergenia Service and the Resources will be uninterrupted, timely, secure or free from errors.
- the information obtained by using the Supergenia Service and the Resources will be accurate or reliable, or
- any defects in the operation or functionality of Supergenia Service or any Resources we provide will be repaired or corrected.
You are using the Supergenia Service and the Resources at your own risk and for your own account. Any Resources downloaded or otherwise obtained through the use of the Supergenia Service is done at your own discretion and risk, and you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such Resources. Supergenia and all owners of the Resources make no representations and disclaim any warranties or conditions of satisfactory quality, merchantability, fitness for a particular purpose, or non-infringement. Neither Supergenia, its licensors, partners nor any owner of Resources warrants that the Supergenia Service is free of malware or other harmful components. In addition, Supergenia makes no representation nor does it warrant, endorse, guarantee, or assume responsibility for any third party applications (or the resources thereof), User Content, or any other product or service offered by a third party on or through the Supergenia Service or any hyperlinked website, or featured in any banner or other advertising. You understand and agree that Supergenia is not responsible or liable for any communication between users or any transaction between you and third party through the Supergenia Service. No information or advice, whether expressed, implied, oral or written, obtained by you from Supergenia or through any Resources we provide shall create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in these Terms.
This section shall apply to the greatest possible extent permitted under applicable law.
YOU HEREBY AGREE THAT, TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY PROBLEMS OR DISSATISFACTION WITH THE SUPERGENIA SERVICE IS TO UNINSTALL ANY SUPERGENIA SOFTWARE AND TO STOP USING THE SUPERGENIA SERVICE. WHILE SUPERGENIA ACCEPTS NO RESPONSIBILITY FOR THIRD PARTY APPLICATIONS OR THE RESOURCES THEREOF, AND WHILE YOUR RELATIONSHIP WITH SUCH THIRD PARTY APPLICATIONS MAY BE GOVERNED BY SEPARATE AGREEMENTS WITH SUCH THIRD PARTIES, TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR SOLE AND EXCLUSIVE REMEDY, AS WITH RESPECT TO SUPERGENIA, FOR ANY PROBLEMS OR DISSATISFACTION WITH THIRD PARTY APPLICATIONS OR THE RESOURCES THEREOF, IS TO UNINSTALL AND/OR STOP USING ANY SUCH THIRD PARTY APPLICATIONS.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL SUPERGENIA, ITS OFFICERS, SHAREHOLDERS, EMPLOYEES, AGENTS, DIRECTORS, SUBSIDIARIES, AFFILIATES, SUCCESSORS, ASSIGNS, SUPPLIERS, OR LICENSORS BE LIABLE FOR (1) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES; (2) ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS (WHETHER DIRECT OR INDIRECT), IN ALL CASES ARISING OUT OF THE USE OR INABILITY TO USE THE SUPERGENIA SERVICE, THIRD PARTY APPLICATIONS, OR THIRD PARTY APPLICATION CONTENT, REGARDLESS OF LEGAL THEORY, WITHOUT REGARD TO WHETHER SUPERGENIA HAS BEEN MADE AWARE OF THE POSSIBILITY OF THOSE DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE; OR (3) AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SUPERGENIA SERVICE, THIRD PARTY APPLICATIONS, OR THIRD PARTY APPLICATION CONTENT MORE THAN THE AMOUNTS PAID BY YOU TO SUPERGENIA FOR THE PRECEDING TWELVE MONTHS PRIOR TO THE RELEVANT LIABILITY AROSE, TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW.
Nothing in the Agreements removes or limits Supergenia’s liability for fraud, fraudulent misrepresentation, death or personal injury caused by its negligence, and, if required by applicable law, gross negligence.
You agree to indemnify and hold harmless Supergenia and its and affiliates, and their directors, officers, managers, employees, donors, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms or the failure to fulfill any obligations relating to your account incurred by you or any other person using your account. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under these Terms. In such event, you shall provide us with such cooperation as is reasonably requested by us.
14.2. Entire agreement
Other than as stated in this section or as explicitly agreed upon in writing between you and Supergenia, the Agreements constitute all the terms and conditions agreed upon between you and Supergenia and supersede any prior agreements in relation to the subject matter of these Agreements, whether written or oral.
14.3. Severability and waiver
Unless as otherwise stated in the Agreements, should any provision of the Agreements be held invalid or unenforceable for any reason or to any extent, such invalidity or enforceability shall not in any manner affect or render invalid or unenforceable the remaining provisions of the Agreements, and the application of that provision shall be enforced to the extent permitted by law.
Any failure by Supergenia or any third party beneficiary to enforce the Agreements or any provision thereof shall not waive Supergenia’s or the applicable third party beneficiary’s right to do so.
Supergenia may assign the Agreements or any part of them, and Supergenia may delegate any of its obligations under the Agreements. You may not assign the Agreements or any part of them, nor transfer or sub-license your rights under the Agreements, to any third party.
To the fullest extent permitted by applicable law, you agree to indemnify and hold Supergenia harmless from and against all damages, losses, and expenses of any kind (including reasonable attorney fees and costs) arising out of: (1) your breach of this Agreement; (2) any User Content; (3) any activity in which you engage on or through the Supergenia Service; and (4) your violation of any law or the rights of a third party.
- Governing Law / Jurisdiction
The Services are controlled by Supergenia from our office located in Wilmington, Delaware, USA. As each country has laws that may differ from those of United States of America (USA), by accessing our Services, you agree that the statutes and laws of USA, without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of the Services and the purchase of any products or services through the Services.
Furthermore, any action to enforce this User Agreement shall be brought in the courts located in Wilmington, Delaware, USA. You hereby agree to the jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.
Acceptable Use Policy
By visiting our Services and accessing the information, resources, services, products, and tools we provide for you, either directly or indirectly (hereafter referred to as “Resources”), you agree to use the Services and these Resources only for the purposes intended as permitted by (a) the Terms, (b) this Acceptable Use Policy and (c) applicable laws, regulations and generally accepted online practices or guidelines (“Acceptable Use”). Wherein, you understand that:
- In order to access our Services and Resources, you may be required to provide certain information about yourself (such as identification, contact details, etc.) as part of the registration process, or as part of your ability to use the Services and Resources. You agree that any information you provide will always be accurate, correct, and up to date.
- You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our Services and Resources. Accordingly, you are responsible for all activities that occur under your account/s.
- Accessing (or attempting to access) any of our Services and Resources by any means other than through the means we provide, is strictly prohibited. You specifically agree not to access (or attempt to access) any of our Services and Resources through any automated, unethical or unconventional means.
- Engaging in any activity that disrupts or interferes with our Services and Resources, including the servers and/or networks to which our Services and Resources are located or connected, is strictly prohibited.
- Attempting to copy, duplicate, reproduce, sell, trade, or resell our Resources is strictly prohibited.
- You are solely responsible any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability.
- We may provide various open communication tools on our Services, such as blog comments, blog posts, public chat, forums, message boards, newsgroups, product ratings and reviews, various social media services, etc. You understand that generally we do not pre-screen or monitor the content posted by users of these various communication tools, which means that if you choose to use these tools to submit any type of content to our Services, then it is your personal responsibility to use these tools in a responsible and ethical manner. By posting information or otherwise using any open communication tools as mentioned, you agree that you will not upload, post, share, or otherwise distribute any content that:
- Is illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language;
- Infringes on any trademark, patent, trade secret, copyright, or other proprietary right of any party;
iii. Contains any type of unauthorized or unsolicited advertising;
iiii. Impersonates any person or entity, including any Supergenia employees or representatives.
We have the right at our sole discretion to remove any content that we feel in our judgment does not comply with the Agreements, along with any content that we feel is otherwise offensive, harmful, objectionable, inaccurate, or violates any 3rd party copyrights or trademarks. We are not responsible for any delay or failure in removing such content. If you post content that we choose to remove, you hereby consent to such removal, and consent to waive any claim against us.
- You agree to indemnify and hold harmless Supergenia and its and affiliates, and their directors, officers, managers, employees, donors, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this Acceptable Use Policy or the failure to fulfill any obligations relating to your account incurred by you or any other person using your account. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this Acceptable Use Policy. In such event, you shall provide us with such cooperation as is reasonably requested by us.